SynTel’s software saves utilities thousands of dollars in postage, simplifies customer communications

NASHVILLE – SynTel™ LLC., a provider of mailroom automation software and document design software, announced at CS Week Conference 34 that it now offers utilities the same automated services for streamlining the creation and delivery of customer communications financial institutions have utilized for 12 years.

One of the largest cost centers in most utilities is the printing, sorting and mailing of customer statements and notifications. With postage rates increasing on a regular basis, utilities need tools to improve the process of creating effective statements, sorting files and maximizing bulk postage rates. SynTel’s AutoMail^® and MailStream Manager^® provide the software needed to save an average of 30 percent on postage, eliminate time-wasting metering and maximize printing rates from data files.

“Colorado Springs Utilities has been using SynTel’s AutoMail software in our mailroom since September 2003,” said Linda Tebo, applications senior manager for the utility. “The software enabled us to automate our mailroom and save money on postage. The software is easy to use and integrated seamlessly with our current statement vendor.”

SynTel’s mail optimization solution, AutoMail, reduces postage expense by up to 25 percent through bar-coding, presorting, calculating weight and postage and eliminating the need for postage meters. SynTel also offers MailStream Manager to enhance the design of customer communications and improve the workflow, both by mail and electronically.

“SynTel helps 1,200 financial institutions eliminate hundreds of thousands of dollars in expenses every year,” said Harry Herget, co-founder and director of Marketing for SynTel. “As energy utilities face shrinking tax bases and increasing fees, SynTel is ready to help utilities automate customer communications so that they can focus on delivering the best power and water service possible to their communities.”