JONESBORO, ARK., April 26, 2012 - The U.S. Government Services Administration (GSA) has approved original software developed by SynTel, LLC of Jonesboro for use in government agencies at the local, county, state and federal levels.

SynTel has qualified for GSA referral on IT Schedule 70, the most widely used acquisition vehicle in the federal government. GSA Schedule 70 resources include indefinite delivery, indefinite quantity software and technology with direct customer access to products and services from more than 5,000 certified industry partners.

The distinction makes SynTel’s flagship product AutoMail® Pro, a software development package allowing agencies to take advantage of maximum postage discounts from a fully USPS-integrated process, available to agencies at government-negotiated discount rates.

Harry Herget, SynTel co-founder and director of marketing, said GSA’s endorsement of SynTel services, allows for a viable savings option for governmental agencies at an important time of fiscal budgetary planning.

“Our mail automation and eDelivery capabilities have enabled financial institutions, medical facilities, utilities and many other types of private entities to save tens of millions of dollars annually in postage and process savings by streamlining their document processing and optimizing all savings opportunities,” Herget said. “With more than 1,500 private locations in all 50 states running AutoMail®, it makes sense to make it available to government agencies so they, too, can enjoy significant cost savings benefits.”

For more information about postage and process savings options visit www.syntelllc.com, find us on www.facebook.com/syntelllc, www.twitter.com/syntelllc, or to research specific government agency related opportunities go to www.gsa.gov

Craighead Electric Cooperative (Jonesboro, Ark.) has moved their billing design and mailing operations to SynTel’s Premier Solutions (SPS) outsourced mailroom and document design service. The electric coop selected SPS due to its ability to provide custom designed statements and more substantial postage savings.

Danny Pridmore, Craighead Electric’s Vice President of Corporate Service, explained that their previous provider did not provide any ability to customize bills, which made service to coop members more difficult. He also cited SynTel’s ability to combine more documents into one envelope, reducing the number of items that need to be mailed and realizing greater postage discounts.

“Presenting a customer with a correctly calculated, easy to read bill containing relevant usage data is the lifeblood of our business,” Pridmore said. “SynTel was the only company we spoke to that could take our needs and apply them specifically to the bill design. The result is an informative bill design that our customers - and the Public Service Commission – likes.”

SPS offers utilities, and other companies, an affordable solution for secure document creation and delivery with one simple source. SPS improves reliability, while reducing mail processing, delivery costs and capital equipment investments. The service also enhances consumer communications and reduces physical plant requirements and storage. 

“The process of producing, printing, sorting and mailing customer communications is time-consuming and can be a costly process for any company,” said Harry Herget, co-founder and director of Marketing for SynTel. “Our relationship with Craighead Electric enables them to better serve their customers while saving valuable man hours and hundreds of dollars on postage each month.”

About Craighead Electric Cooperative
Craighead Electric Cooperative provides electric service to more than 28,000 members in seven northeast Arkansas Counties. As a distribution cooperative, Craighead Electric Cooperative is a member-owned not-for-profit electric company, which purchases electric power at wholesale and distributes it to members within its service territory.

About SynTel, LLC
SynTel LLC (Jonesboro, Ark.), parent company of SynTel Premier Solutions, has helped more than 1,400 companies optimize their mailrooms, saving on labor, equipment, supplies and postage costs. The company provides automation tools for the design, printing, packaging and delivery of customer communications to increase productivity and reduce expenses. For more information, visit the company’s website at www.syntelpremiersolutions.com or follow them on Twitter @SynTelLLC and Facebook.

Banks across the country are planning now for the 2012 tax season. In response, SynTel™ LLC, a provider of mailroom automation software and document design software, has launched its 2012 Tax Notice Solution service, which enables banks to easily comply with all required IRS tax notices for the 2011 tax year.  Last year, SynTel processed more than 2.5 Million tax packages for approximately 175 financial institutions.

SynTel’s Tax Notice Solution is an outsourced service to help banks meet the Federal tax deadlines for forms such as 1099/98 tax notices and 5498 contribution statements. Tax Notice Solution also helps to save employees time and supplies by eliminating the need to manually print and mail tax forms.

“For many financial institutions, this is one of the single largest mailings conducted during the year,” said Jeremiah James, senior vice president of Operations for SynTel. “All banks have to do is submit their IRS e-file to SynTel, and we handle printing and mailing.”

James added that because SynTel uses USPS Intelligent Mail™ processes it ensures mailings receive the highest postage discount possible. Tax Notice Solution streamlines the process of preparing and mailing tax notices, saving valuable time and decreasing expenditures for mailing tax forms to customers. The solution provides an efficient file submission, audit and approval process. 

Tax Notice Solutions folds and inserts all forms into envelopes. The solution delivers tax documents directly to the U.S. Postal Service with postage already assessed and applied via a permit imprint. Postage automation discounts provided by the Tax Notice Solution reduces postage costs by up to 25 percent over first class rates.

About SynTel, LLC
SynTel LLC (Jonesboro, Ark.) helps more than 1,400 companies optimize their mailrooms, saving on labor, equipment, supplies and postage costs. The company provides automation tools for the design, printing, packaging and delivery of customer communications to increase productivity and reduce expenses. For more information, visit the company’s Web site at www.syntelllc.com or follow them on Twitter @SynTelLLC and Facebook.
 

CLICK TO VIEW VIDEO

- New leadership team, hardware provide foundation for growth in first half of year. -

In response to customer demand for outsourced mailroom services, SynTel LLC’ launched Syntel Premier Solutions (SPS) in the fall of 2010. The outsourcing service has grown dramatically in 2011, increasing monthly mail volume by more than 900 percent in the first half of the year.

SPS processed and mailed more than 8,000 pieces during the final month of 2010. In June, the volume hit 85,000 pieces of mail, with SPS serving customers from the banking, utilities, insurance and media industries. Customers cite the convenience and cost-effectiveness of outsourcing customer communications as the primary benefit of utilizing SPS.

"SynTel has been fantastic to work with, and the customer service and knowledge they possess are outstanding,” said Brittany Theriot, information systems officer for Breaux Bridge, La.-based FM Bank. “From implementation we were walked through every step of the process and provided the guidance necessary to make the switch as seamless as possible and every statement cycle has been produced and gone out on time without any glitches.”

SynTel made several investments in both leadership and hardware to accommodate the volume experienced to date, as well as prepare for future growth. On the management team, SynTel tapped the following executives:
 

• Bryan Barnes, SPS operations manager. Barnes oversees the daily activities   of  SPS.  Over the years, he has been responsible for more installations than any employee in SynTel’s history. 
• Jeremiah James, senior vice president and manager of operations. James oversees all of the technical services and operations related to SPS and other SynTel products. He is also responsible for developing and testing new products.
• Sheldon Koehn, mail production specialist. Koehn is responsible for managing all aspects of mail production, from receipt of the file to delivery to the Post Office.
• Steve Watkins, sales manager. Watkins is responsible for all sales efforts of SPS to customers in all industries. He brings more than 20 years of sales and communications experience to SynTel.

SPS offers companies an affordable solution for secure document delivery with one simple solution. SPS improves reliability, while reducing mail processing, delivery costs and capital equipment investments. The service also improves compliance with privacy regulations, while enhancing consumer communications and reducing physical plant requirements and storage. 

“Communicating with customers through mail does not have to be a time and cost-intensive process, “said Harry Herget, co-founder and director of Marketing for SynTel. “SPS offers banks, utilities, hospitals and other companies that mail the ability to focus on their core business knowing that their sensitive documents are being processed and sent with the utmost attention paid to security, accuracy and cost.”

About SynTel, LLC
SynTel, LLC (Jonesboro, Ark.), parent company of SynTel Premier Solutions has helped more than 1,400 companies optimize their mailrooms, saving on labor, equipment, supplies and postage costs. The company provides automation tools for the design, printing, packaging and delivery of customer communications to increase productivity and reduce expenses. For more information, visit the company’s Web site at www,syntelpremiersolutions.com or follow them on Twitter @SynTelLLC and Facebook.

SynTel LLC, a provider of document design and mailroom optimization software and services, receives honorable mention for the 2011 Governor’s Work-Life Balance Award sponsored by the Arkansas Business Publishing Group.

    The Governor’s Work-Life Balance Award recognizes Arkansas employers that have launched and are making available the necessary resources to support employees in balancing the needs of both work and family. Of the 52 participants, companies were selected in three different categories, based on their number of employees, and were required to complete a questionnaire on the availability of work-life balance programs.

   
   “At SynTel, we take great pride in what we do and how we do it for both our customers and our colleagues,” said Harry Herget, co-founder and director of Marketing for SynTel. “We believe that great work comes from happy employees – co-founders included. We take great care in identifying the right work-life balance and making those resources and options available to our employees, from care assistance to company golf, bowling, running and softball teams.”

    The questionnaire required applicants to list participation in the following areas: benefits, work-time options, career/personal development, mature workers, employee assistance programs, infant care assistance, child care assistance, elder care assistance, wellness, leave time, work place culture and collaboration. The form requested that applicants indicate whether an above program was offered, how long the program has been in effect and the policies of each program.

    “Congratulations to SynTel for achieving honorable mention status in the 2011 Governor’s Work-Life Balance Awards,” said Bill Paddack, Business Publications Editor, Arkansas Business Publishing Group. “This initiative recognizes Arkansas employers for establishing and providing resources that support employees in balancing the needs of both work and family. SynTel’s commitment to providing this type of environment for its employees should certainly be celebrated.”

     SynTel’s mail optimization solution, AutoMail®, reduces postage expense by up to 25 percent through barcoding, presorting, calculating weight and postage and eliminating the need for postage meters. SynTel also offers MailStream Manager to enhance the design of customer communications and improve the workflow, both by mail and electronically. For companies desiring to outsource the production and delivery of customer communications, SynTel offers SynTel Premier Solutions (SPS).

About SynTel, LLC
SynTel LLC (Jonesboro, Ark.) helps more than 1,400 companies optimize their mailrooms, saving on labor, equipment, supplies and postage costs. The company provides automation tools for the design, printing, packaging and delivery of customer communications to increase productivity and reduce expenses. For more information, visit the company’s Web site at www.syntelllc.com or follow them on Twitter @SynTelLLC and Facebook.